Shipping
Shipping
Nestled in the picturesque seaside town of Port Hood, Nova Scotia, Galloping Cows embraces the charm of coastal living. As a small business, we conquer the unique challenges posed by Canadian winters to fulfill orders like yours. From navigating heavy snowfalls to braving icy roads, our team gallops into action to ensure your satisfaction. We work tirelessly to handcraft, lovingly package, and promptly dispatch your orders.
Your support means the world to our woman-owned family business. Thank you for choosing Galloping Cows!
When will I receive my order?
We aim to process all orders containing in-stock items within 2-4 business days. Delivery typically ranges from 1 to 10 business days within Canada and 2-9 days in the US.
Delivery Timelines:
- 1-2 business days to Nova Scotia
- 2-3 business days to New Brunswick and Prince Edward Island
- 3-4 business days to Quebec
- 4-6 business days to Ontario
- 6-7 business days to Manitoba, Saskatchewan, and Alberta
- 6-8 business days to British Columbia
- 8+ business days to Yukon, Northwest Territories, and Nunavut
*Fine Print: Kindly note that processing times are separate from transit time estimates. While your order will likely arrive within the estimated timeframe, please be aware that it is not guaranteed. Shipping durations to Northern Canada may exceed average times.
Do you offer free shipping?
Absolutely! For your convenience, we offer complimentary standard ground shipping for all orders over $99 across Canada and over $125 to the US. If your order doesn't quite meet the minimum for free shipping, don't worry! We have standard rates available.
Flat-Rate Shipping:
Across Canada:
- Standard Shipping: $20.00 - Delivery in 3 to 9 days (no weekend pick-ups).
- Express Shipping: $32.00 - Delivery in 3 to 5 days (no weekend pick-ups).
Across the United States:
- Standard Shipping: $25.00 (USD) - Delivery in 3 to 10 days (no weekend pick-ups).
- Express Shipping: $72.00 (USD) - Delivery in 3 to 5 days (no weekend pick-ups).
We hope you love our products as much as we do!
My item arrived damaged. What should I do?
We're genuinely sorry to hear that your item arrived damaged. Please contact us at shop@gallopingcows.com with "Delivery Issue" in the subject line and photos of your damaged product. We understand the inconvenience and appreciate your feedback, which will be shared with the appropriate teams to prevent similar occurrences in the future.